While it may have been your dream to own multiple office locations and offer a wide range of treatment offerings, expanding your practice’s footprint is no easy task—that is, unless you have the right systems in place to help centralize practice data and provide a consistent patient experience.
Here, we sit down with Rebecca Wang, Finance and Operations Manager at BDG Dental Services, to find out how using Dentrix Enterprise, a dental practice management software designed for multilocation practices, has streamlined front and back office workflows between nearly 20 practice locations–empowering Wang and her team members to accomplish more, reel in more revenue, and provide the best possible care to their patients.
Q: How does Dentrix Enterprise streamline front and back office workflows?
A: Before converting to Dentrix Enterprise, we had one computer designated for remote login, which meant that only one staff member could login at a time. Needless to say, this was a huge drag on our productivity. Now, from the moment our patients check in, we depend heavily on our Dentrix Enterprise system to communicate, document, and reference between the front and back offices. In our practice clinics, we use Dentrix Enterprise for everyday tasks such as making appointments across different clinics, taking x-rays and uploading them in the central server, and creating and presenting templated treatment plans.Read More
Finance and Operations Manager, BDG Dental Services