Customer Support Hours
Monday–Thursday: 6:00 a.m.–6:00 p.m. MT
Friday: 6:00 a.m.–5:00 p.m. MT
For a question or comment that does not require immediate assistance, you may email our support team at SupportTL@DentrixEnterprise.com. Typical response time for emailed requests is one business day. We also welcome your telephone calls and chat requests. These types of support work best if you can provide us with details about your situation.
Customers who choose not to enroll in a customer service plan still have support available for a fee per incident. If you do not currently subscribe to a customer service plan, we invite you to explore the benefits of our support plans.