Software Updates and Long-Term Support Program

Dentrix Enterprise 11.0

Dentrix Enterprise’s software update 11.0 is now available for download and includes the following new features:

• Editing Clinical Notes from the Signature Manager
  
  • You can now edit or add information to an unsigned clinical note from the Signature Manager. You no longer have to open the corresponding patient’s record, open the Clinical Notes module, select the correct note page, make the necessary changes to the note, and then return to the Signature Manager to sign it.
• Creating Family Alerts
  
  • When creating a patient alert, you can now specify that the alert is for the family. The family alert appears for the patient and any of that patient’s family members (as set up in the Family File) when someone accesses the specified areas of Dentrix Enterprise. If a family alert has been set up to have a flag symbol appear on appointments, the symbol appears on appointments for all family members.
• Entering Chart Notes
  
  • You can now enter a general note regarding a patient’s clinical chart directly in that patient’s Chart while performing work on that patient. The note will always be visible to anyone who opens that patient’s Chart.
• Copying Patients
  
  • When you copy a patient, the Patient Information dialog box is now named “Patient Copy Information,” and it has been updated to incorporate the changes that have been made to the Patient Information dialog box in previous versions of Dentrix Enterprise.
• Viewing Birth Dates and Ages on Appointments
  
  • When setting up a view in the Appointment Book, you can now have the date of birth and age appear as one of the line items on each patient’s appointment. The patient’s birth date and age also appear on the pop-up message that appears when you position your pointer over an appointment.
• Opening the Treatment Planner
  
  • You can now open the Treatment Planner from the Family File or the Appointment Book.
• DXOne Reporting Module and Scheduling Service
  
  • This module has been completely redesigned. It has an updated look. Additional report filters are available on some reports, and you can now filter nearly every report by patient tags. Also, there is a new method of installing a service on a server that handles scheduled reports and a new way to configure the report server on a computer from which you schedule report jobs.
• Adding Implantable Devices
  
  • You can now add implantable devices to a patient’s medical alerts. There is a new section in the Medical Alerts window that displays those devices. You can inactivate a device and specify a reason for doing so. If a procedure has been flagged as being for an implantable device, when you treatment plan that procedure, you can attach a device to the procedure by editing it, or you can wait to attach the device until you complete the procedure (when you post a completed procedure for an implantable device, Dentrix Enterprise automatically prompts you to attach a device).
• Editing Clinical Notes with Prompts
  
  • If you want to view or edit the information in a clinical note that was entered using a template with prompts, you can click the new View/Edit Prompts button on the toolbar to do so in the Clinical Note Prompts dialog box. You can still edit other parts of the clinical note in the same way as in previous versions of Dentrix Enterprise.
• C-CDA Documents
  
  • Exporting C-CDA Documents – When you export a patient’s C-CDA document, the patient’s implantable devices, completed procedures, treatment-planned procedures, and dental conditions are now included. If the patient’s record has a clinical note that was created using a template (such as for documenting SOAP) that includes prompts for an assessment and planned care, that data is now included on the exported C-CDA document.
  • Importing C-CDA Documents – When you import a C-CDA document (from an individual’s patient health exchange or from the general patient health exchange inbox) that includes the patient’s completed procedures, treatment-planned procedures, and dental conditions, you can now reconcile that data with procedures and conditions that are already in the patient’s record. Also, if the document includes the patient’s implantable devices, you can view those.
  • Customizing View Settings for C-CDA Documents – When you are viewing a C-CDA document (from an individual’s patient health exchange or from the general patient health exchange inbox), you can now customize which sections appear, and in what order, when you view these types of documents.
• Exporting from the Patient Health Exchange
  
  • When you are exporting a patient’s C-CDA, you can now select which C-CDA version to use for the document, and you can now disable encryption of the exported file.
• Viewing Patient Messages
  
  • You can view a message from a patient (through the Updox portal), with the Add this information to my medical chart check box selected (this is a new option), and with or without attachments, on the new Patient Messages tab of the patient health exchange inbox or from the patient’s Medical Alerts window.
• Importing Direct File Uploads
  
  • You can now view a DIRECT message (from a provider) or a message from a patient (through the Updox portal), with file attachments (such as image or text files), on the new Direct File Uploads tab of the patient health exchange inbox. From there, you can also attach the message and the attached files to a patient’s record.
• File Exchange
  
  • Performing Patient Data Exports (Local) – When you are exporting patient data, you can now filter your patient search results by provider and by visit date. You can now select which C-CDA version to use for C-CDA documents.
  • Performing Exports to a File Exchange Site – When you are exporting patient or provider/staff data to a file exchange site, you can now specify a name for the file group that gets exported. Also, you can view the history of file group exports.
  • Scheduling Patient Data Exports – You can now schedule the export of patient data to a file exchange site. And, you can view and delete scheduled export jobs.
• Practice Definitions
  
  • Customizing an Ethnicity Definition – You can now map a CDC ethnicity code to an ethnicity definition, and you can use the name of that CDC ethnicity code as the definition’s description.
  • Customizing a Race Definition – You can now map a CDC race code to a race definition, and you can use the name of that CDC race code as the definition’s description.
  • Customizing a Sexual Orientation Definition – You can now map a standard description to a sexual orientation definition, and you can use that standard description as the definition’s description. Customizing a Gender Identity Definition – You can now map a standard description to a gender identity definition, and you can use that standard description as the definition’s description.
  • Customizing a Language Definition – You can now map an ISO 639-2 Alpha-3 language code to a language definition, and you can use the name of that ISO language code as the definition’s description.
• Inactivating and reactivating ADA-CDT dental codes
  
  • You can now inactivate the procedure codes that you do not want to post in your practice. An inactive procedure codes is not available throughout Dentrix Enterprise for any clinic. However, you can reactivate any inactive procedure code as needed.
• Sending a Link for a Patient Education Topic
  
  • After you view a patient education topic, in the Record Patient Education dialog box that appears, there is now a Send link to portal check box. With the check box selected, when you click Record, a message with the specified URL is sent to the patient’s Updox portal.
• Entering Patient Health Assessments
  
  • There are additional vitals that you can include in an assessment. The new vitals appear in clinical notes that are generated automatically as the result of adding an assessment as part of completing a medical history review. You can also use the new vitals to create a global alert.
• Adding Resources to Global Alerts
  
  • You can now add diagnostic and therapeutic resources to a global alert.
• Tracking Emergency Access
  
  • An entry for a user being granted emergency access to a patient’s record can now appear on the Audit-Combined Report or the Patient Information Accessed Report.
• Editing Patient Information
  
  • In the More Information window, the patient’s name is now a link that you can click to open the Patient Information dialog box so that you can edit the patient’s information without having to open the patient’s Family File.
• Entering a Patient’s Health Concerns
  
  • You can now enter, edit, and delete health concerns that a patient has expressed.
• Filtering the Treatment Request List
  
  • You can now filter the list of treatment requests that appear in the Treatment Request Manager by statuses.
• Generating the Patient List
  
  • You can now save a set of filters and data fields as a template to quickly generate a list of patients that match that criteria. Also, you can now include patient tags and billing types as data fields of the generated list.
• Reporting for Stage 3 Meaningful Use
  
  • You can now generate the Meaningful Use Measure Calculation List for the stage 3 measures.
• Selecting Patients
  
  • The Select Patient dialog box has been optimized so that it and its Search By and Advanced Search tabs open faster. Also, there is a new clinic setting that determines, when you are searching for a patient, whether Dentrix Enterprise automatically displays matches as you type your search criteria, or you have to enter your search criteria and then click Search to view matches.
• New Security Rights
  
  • Central Clinic Only > Document Center Repository Setup – Allows the user to manage the paths for the document repositories in the Document Center.
  • Office Manager > File Exchange, View/Edit Schedule – Allows the user to view and delete scheduled export jobs in the File Exchange module from the Office Manager.

Dentrix Enterprise 11.0 System Requirements

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Dentrix Enterprise 8.0.9

Dentrix Enterprise’s software update 8.0.9 is now available for download and includes the following new features:

• Scheduling Assistant
  
  • New module that gives you the ability to simply and easily schedule appointments by combining the Continuing Care, Unscheduled Appointment, ASAP, Unscheduled Treatment Plan and Treatment Request Manager lists into one window. Includes quick access to a patient’s More Information module and Office Journal.
• Treatment Request Manager and Treatment Request tab in More Information
  
  • New module that gives you the ability to store and manage requests for treatment when an appointment still needs to be scheduled. For example, if a patient leaves a voicemail asking for treatment or another provider sends an email or fax to treat a patient. Once recorded and reviewed, you can see those requests in the Scheduling Assistant to help you get those patients scheduled.
• Active Directory Single-Sign-On
  
  • New functionality that allows you to log in to Dentrix Enterprise without a username/password through Lightweight Directory Access Protocol (LDAP) integration after you sign in to Windows.
• Procedure Button Templates Stored in Database
  
  • Create Chart button templates that follow a user across the network to other workstations and assign them to users or let them create and choose their own.
• Suspended Credit Manager
  
  • New on-screen window that shows suspended credits that haven't been allocated.
  • Quickly allocate credits in Ledger directly from the Suspended Credit Manager.
  • Easily review patient details with hyperlinked access to their patient profile in the More Information Window.
• Family Search
  
  • Select patients by looking for his/her guarantor.
• File Exchange
  
  • New module that allows a mass export of Document Center and CCDA files and the ability to update a primary database from an offline database when it is reconnected to the network with:
    
    • Demographics
    • Problems/allergies/medications
    • Charges/procedures and payments
    • Treatment plans
    • Document Center files
    • Provider/Staff export
• Universal Time Coordinated
  
  • New feature that allows you to operate in multiple time zones in Appointment Book and log new records from other modules using the time zone of the logged-in clinic’s date and time.
• Appointment Preview
  
  • Quickly view information on the appointment tile when you mouse-over the appointment, including the time zone of the clinic where the appointment is scheduled (helpful when operatories from other clinics are shown).
• Patient Tags and Billing Types
  
  • View Patient List module and Global Alerts based on Patient Tags and Billing Types to filter patients for patient communications, marketing, promotions, patient interactions, etc.
• More Information Window Enhancements
  
  • Quickly access Insurance Information directly from More Information module.
• Medical Alerts Window Enhancements
  
  • Select a reason for inactivating an alert in a simplified user interface.
• Cerner Bridge
  
  • Launch Powerchart and Cerner Message Center from Dentrix Enterprise modules.
• MiPACS Bridge Enhancements
  
  • Sends user and group identifiers to create a new user in MiPACS with encrypted parameters and the ability to choose what ID to send.
• Document Center – Store Any File Type
  
  • New functionality allows you to store any file type support by Windows in the Document Center (only previously supported file types will actually display).
• Patient Information Window Enhancements
  
  • Add multiple addresses and multiple next-of-kin records for patients in a refreshed look and better organized layout.
• Ledger Enhancements
  
  • View the tooth number while entering or editing a payment or credit to help ensure correct allocation.
• Help Window Enhancements
  
  • Create custom links and access Resource Center and MyVoice.
• Orders Module Enhancements
  
  • Navigate and enter orders with new tabs including: General Lab, Pathology, Microbiology and Radiology.
• In-Bound HL7 ORM Messages
  
  • Receive orders for general lab, pathology, microbiology, radiology, consult and referrals.
• In-Bound HL7 ORU Messages
  
  • Receive results for general lab, pathology, microbiology and radiology orders.
• Other HL7 Enhancements
  
  • Send HL7 flag for appointment status to send ADT 04 with encounter details and to get medications via inbound RDE 01 messages.

Dentrix Enterprise 8.0.9 System Requirements

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Dentrix Enterprise CU5

Dentrix Enterprise 8.0.7 Component Update 5 is now available and includes the following new features:

• Improved insurance payment notes
  • Capture additional information with ease in the new note field directly in the insurance payment window.
• Enhanced eEOB insurance payment handling
  • See insurance companies’ returned alternative codes broken out by procedure in the insurance payment window.
  • View those same alternative codes highlighted in red on the Batch Insurance Payment screen for speedy location.

Time stamps displayed along with the date on all signatures in Dentrix Enterprise, including the treatment planner consent form, document center files, clinical notes and receipt signatures for online payments through our integrated payments provider, AxiaMed.

Contact Support to schedule an update and access new features.

Dentrix Enterprise CU4

Dentrix Enterprise 8.0.7 Component Update 4 is now available and includes the following new features:

• 2017 year-to-date UDS report calculation updates for tobacco cessation and dental sealant measures
• Adds existing report columns such as full patient name, Electronic Medical Record number, date of birth, gender, and date of service/encounter to 2017 year-to-date UDS report
• Alternate codes are automatically listed in Batch Insurance Payments. The 835 Import Utility also includes alternate codes

Please contact Support if you would like to schedule an update.

Dentrix Enterprise CU3

Dentrix Enterprise 8.0.7 Component Update 3 is now available and includes the following new features:

• Set order for specific procedures to align with payor requirements on DX2012 claim forms
• Set up HCFA212 medical claim form options for specific payor requirements
• View insurance carrier information in Box 38 of UB04 claim form
• Capture internal claim status notes to track claim activity
• Automatically assign the correct primary provider to a claim with a secondary provider when using Tie-To Provider
• Send 90-Day Delay Indicators with eClaims
• Save default DX2012 claim form settings for applicable new insurance plans that use that claim format
• See summary of changes before committing an appointment view copy
• Receive HL7 Delete Allergies (AL1) messages
• Receive HL7 Problems (DG1) messages
• Generate Proposed Case Report that shows only cases set to “Proposed” as treatment case status
• Archive old planned procedures so they do not show on Chart or in Treatment Planner
• Use My Clinics features:
  • Select Provider security right – filter when selecting providers to only see providers belonging to clinics where the user has this right applied
  • Select Clinic security right – filter when selecting clinics to only see clinics where the user has this right applied
  • Office Journal security right – filter when selecting providers/staff in Office Journal to only see providers belonging to clinics where the user has this right applied
  • Office Manager security right (batch processor) – see only reports/claims for those clinics where the user has this right applied
• See all users in Select User list in Security Setup with Security Rights Setup, View All Users
• Show only users belonging to the clinic(s) the current user has password administration rights to in Select User grid in Security Setup
• Show or hide inactive users in Security Setup for Select User grid
• Check Release of Information and Assignment of Benefits options by default when assigning insurance plans
• Link clinics to fee schedules, allowing you to find your fee schedules by the assigned clinics when attaching them to patients, providers and insurance plans

Please contact Support if you would like to schedule an update.

Dentrix Enterprise CU2

Dentrix Enterprise 8.0.7 Component Update 2 is now available and includes the following new features:

• Meaningful Use – Providers attesting for the EHR Incentive Program’s Modified Stage can run the necessary reports with the Measure Calculation List so that they can move forward with the meaningful use years of the program.
• UDS Reports
  
  • Patient Status Report – Organizations who need to report on sexual orientation and gender identity for their UDS reports can use the appropriate report so that they can maintain funding.
  • Tobacco Use and Intervention Report – Organizations who need to report on patients who are age 18 and older that received screenings and interventions for cessation of tobacco use can use the appropriate report so that they can maintain funding.

Please contact Support if you would like to schedule an update.

Dentrix Enterprise CU1

Dentrix Enterprise 8.0.7 Component Update 1 and Hotfix 1 are now available and include the following new features:

CU1

New Features/Improvements

• 835 Explanation of Benefits Import:
  • Adjustment dates may be specified in the Batch Insurance Payment window.
  • Users can quickly save a payment session in the Batch Insurance Payment window to continue posting later.
  • Users can edit amounts in the Ins Amt column.
  • eEOB processing now uses stored procedures instead of direct queries, making eEOB processing faster than it was in version 8.0.5.
• Comments on adjustments in the Batch Insurance Payment window can be left in the Note field.
• Meaningful Use Modified Stage 2 reports have been added to ensure correct calculation of clinical measures.

Fixes bugs

CU1 Hotfix 1

Fixes bugs

Please contact support if you would like to schedule an update.

Dentrix Enterprise 8.0.7

You asked. We listened. Dentrix Enterprise 8.0.7 includes several of the top customer requests submitted through MyVoice, including the More Information module, or “Patient Dashboard,” all designed to help simplify and streamline your organization so you can focus on patient care.

Get Customized Patient Information at Your Fingertips

The new Dentrix Enterprise 8.0.7 More Information module, or “Patient Dashboard,” gives you fast, universal access to an overview of patient information, from basic demographics to future appointments, treatment plans, medical information and aged balance. You can even add a picture to each patient profile. Because you can customize the patient information page to show exactly which tabs interest you, the More Information module reduces the effort it takes to find everything you need to know about your patients.

Simplify Administering Security Rights with Groups

Assigning security rights to protect your patient information just got easier in Dentrix Enterprise 8.0.7. Now an administrator can create groups of security rights and then quickly assign users and roles to different groups. For instance, if you have a new employee at the front desk, simply assign her to the front desk group and specify what clinic(s) she has permission to access. Anytime you add or remove a security right from a group, those changes immediately affect all users attached to that group.

Enhance C-CDA Files with Deeper Integration

If you acquire additional practices, merge systems or participate in procedure referrals, you now can import and export dental procedures and dental conditions to or from another Dentrix Enterprise database. Our updated import tool recognizes and consumes multiple kinds of records—not just problems, allergies and medications—so you have a more complete view of each patient.

Get More Focused Patient Searches

Dentrix Enterprise 8.0.7 gives you a more powerful way to select patients with new advanced search options. Create targeted searches for patients using more than one criterion, such as last name and birth date or phone number and first name. The new Appointments tab in the Select Patient window lists all patients with an appointment for a selected day, making it even easier to find patients scheduled that day.

Access Improved UDS Reports

With incorporated modifications to the UDS reports, Dentrix Enterprise 8.0.7 enables your users to find the data required for the reporting year and ensure that your organization receives funding. This includes the new sealant measure published by the ADA.

Stay Current with Technology

Enterprise 8.0.7 is compatible with Windows 10 for client machines.

Dentrix Enterprise 8.0.7 System Requirements

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Dentrix Enterprise 8.0.5

Dentrix Enterprise 8.0.5 will help you reduce risk, improve patient care, manage insurance and increase overall efficiency.

Reduce Risk

• Prepare for ICD-10 coding. Easily add and cross-code the new ICD-10 codes to completed procedures. Test your internal processes, and be prepared to send attached ICD-10 codes with dental and medical claims as soon as payors start accepting them.

Improve Patient Care

• Increase case acceptance with videos. Now you can link instructional or educational videos directly to procedure codes. After a procedure has been added to a patient’s treatment plan, select the procedure code to view the linked videos.
• Make more accurate assessments. Provide better quality of care by using the new Fall Risk scores and expanded Pain Scale options to better assess at-risk patients.

Streamline Insurance Management

• Avoid insurance surprises. Improve patient satisfaction and eliminate uncertainty by viewing the patient’s insurance eligibility status before the appointment begins. Insurance status now appears in a submenu of the patient’s appointment.
• Resolve claims and improve collections. See a history of the insurance plans added and removed from your patients’ records, and when insurance claims were created, split, resubmitted or deleted. This helps you resolve claim issues and improve collection rates.
• Resubmit claims faster. Now you can easily resubmit an insurance claim to the patient’s new insurance plan. The same procedures, information, notes and attachments from the previous claim can be added with a few clicks.

Increase Clinical Efficiency

• Sign multiple notes at one time. Save time by approving multiple clinical notes at one time.
• See all note prompts at once. Complete clinical note templates faster by viewing all of the prompts at once.
• Organize notes for faster searching. Now clinical notes created from a template can be categorized or named based on the template category and name, making your notes easier to find.
• Automatically invalidate conditions. Link conditions to treatment plans to save manual entry time and reduce errors. Once the treatment plan is marked complete, the linked condition is automatically invalidated, with or without verification prompts.

Increase Front Office Productivity

• Copy appointment book views. Copy any appointment book view to any user in any location. This helps you resolve schedule conflicts on the fly and keep your staff informed of changes.
• Keep production goals at the forefront. Now you can quickly view or edit your clinic’s daily Production/Relative Value (RVU) goals right from your appointment book.

Dentrix Enterprise 8.0.5 can help you maximize organization, productivity and efficiency and save your organization time and money. Contact us today to learn how you can get started with Dentrix Enterprise 8.0.5.

Dentrix Enterprise 8.0.5 System Requirements

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