Case Study: Asian Health Services

A Necessary Solution for Public Health Organizations

Dentrix Enterprise is an invaluable tool for public health organizations. Just ask Dr. Huong Le, Chief Dental Officer (CDO) of the dental clinic at Asian Health Services in Oakland, California. The Asian Health Services medical clinic was founded 45 years ago, but in 2003, when it was ready to expand services to include dental care, Dr. Le was recruited as CDO. Since she was already using Dentrix at two clinics that she was directing, she knew the value of the practice management software but recognized that she needed the unique centralization and reporting benefits that Dentrix Enterprise offered a multi-site, public health clinic. She accepted the new position with one catch: “I told them I would not be coming on unless they had electronic health records!” she laughed. The clinic chose Dentrix Enterprise as she recommended.

Dentrix Enterprise has continued to play a crucial part in the success of Asian Health Services dental clinic since then, and Dr. Le says it’s been a worthwhile and lasting investment. “Over the years, the medical clinic has gone through three different practice management systems while the dental clinic has had only one.” This has been a great benefit for the dental clinic as it has avoided the costs in time and money involved with moving to new software and conducting training and record changeovers.