Dentrix Enterprise Logo
  • Product Information
      • Private DSO and Multilocation Dental
      • Public Health and Institutional Dental
      •  
      • Request a Demo
      • Free Software Assessment
      • eClaims
      • QuickBill
      • Patient Payments
      • ePrescribe
      • ERA & ERA Auto Import
      • Auto Eligibility
      • LiveChat
      • WebMD Enhanced Profile
  • Solutions
      • Connect It All
      • Manage Efficiently
      • Achieve Your Financial Goals
      • Clinical Interoperability
      • Streamline Procedures
      • Fiscal Sustainability
      • Centralize and Grow
      • Meaningful Use
      • Cures Act
      • State HIEs
      • Data Security
      • Which Dentrix Are You?
  • Training
    • Request Custom Training
    • Resource Center
  • News & Events
    • News
    • Blog
    • Events Calendar
  • Support
      • Contact Support
      • Resource Center
      • Schedule an Upgrade
      • Customer Service Plan
      • Software Updates
      • New Version Release
      • Customer Telemetry
      • System Requirements
      • Early Adopter Program
      • PST Requests
  • About Us
    • About Dentrix Enterprise
    • Contact Information
    • Free Software Assessment
    • Request More Information
    • How to Purchase
  • Request Demo
Home / Products / LiveChat / Features
OverviewFeaturesHow It WorksFAQRequest Demo

Dentrix Enterprise LiveChat - Features

Dentrix Enterprise LiveChat Features

For nearly a decade, large businesses have used live chat to increase web conversions. Now, live chat is affordable for dental practices of any size with features that include:


Live transfer

This real time feature allows us to transfer all chats to your phone line, so you can instantly connect with a potential new patient.

Text-to-chat

With Dentrix Enterprise LiveChat’s “text us” option, visitors can reach your practice directly from mobile devices.

Spanish chat

Nuestros operadores altamente capacitados hablan español con fluidez. {Our highly trained operators speak fluent Spanish.}

24/7/365 chat

Our service is operational every hour of every day of the year.

Immediate delivery & text message notifications

Once our operators conduct a chat, information that we capture is immediately delivered to you (and anyone on your distribution list) via email. You can also elect to have Dentrix Enterprise LiveChat notify you via SMS text message.

Instant callback

This feature will call your phone line as soon as the chat is completed and delivered. You also have the option to only receive certain calls based on selected key terms.

Facebook messenger integration

Dentrix Enterprise LiveChat live chat can integrate directly with the Facebook messenger feature on your practice’s Facebook page.

Improved conversion rate & ROI

Dentrix Enterprise LiveChat makes your site dynamic and interactive, so you can double your conversion rate and maximize the return from your web presence.

Reporting

See the results of live chat and your marketing with easy-to-read analytical reports.

Automated email/text functionality

Let a prospect know that you’ve received their chat inquiry and will contact them soon.

Request a Demo

Contact us today for a no-obligation online demonstration

Schedule an Upgrade

Contact us today to schedule your upgrade

Learn More

Complete the form to receive information by email

Schedule an Upgrade

Request a Demo

Henry Schein One Logo
  • Large Group and Multilocation Practices
  • Public Health Dental Providers
  • Customer Service Plan
  • Resource Center
  • Support
  • Training
  • Terms and Conditions
  • Privacy Policy
  • Cookie Settings
  • Do Not Sell or Share My Personal Information
Contact
  • 800.459.8067
  • Henry Schein One
  • Dentrix Enterprise
  • 1220 South 630 East Suite 100
  • American Fork, Utah 84003

Copyright ©2025 Henry Schein One. All rights reserved.
Contact

800.459.8067

Henry Schein One
Dentrix Enterprise
1220 South 630 East Suite 100
American Fork, Utah 84003

Privacy Policy
Terms and Conditions
Cookie Settings
Do Not Sell or Share My Personal Information


Copyright © 2025 Henry Schein One.
All rights reserved.

Request Information

To receive additional information about Dentrix Enterprise by email please complete the form below. For questions or to schedule a conversation with a sales specialist request a demo or call 844.896.1707.

Request a Demo

Schedule an Upgrade

Software Assessment